Privacy Policy

Privacy Policy Highlights

We take your privacy seriously, and we want you to know how we collect, use, share, and protect your information.  We value the relationships we have with our customers and future customers and future customers, so we respect these concerns.  "Driver Pipeline" or “Company” means Driver Pipeline Company, Inc. and/or driverpipeline.com and any of our subsidiaries or divisions. Hereinafter, driverpipeline.com shall be referred to herein as “Website.”

We want you to read the whole policy. This highlights section provides a summary of Driver Pipeline’s privacy practices and is not the whole policy. The highlights and full privacy policy apply to our website at www.driverpipeline.com, our mobile app, and other locations where we may collect personal information.

If you decide to give us personal information while using our website, you consent to the collection, processing, use, and transfer of that information in accordance with this notice and applicable laws. Please note that this notice and the procedures described in it may be amended or superseded from time to time. We will post any updates to this notice on our website.

What We Collect

  • Driver Pipeline limits the amount and type of data collected from our website unless the user specifically requests information from the Company.
  • We may collect information regarding your interactions with our websites and mobile apps.
  • We may obtain additional personal and non-personal information from third-party providers.
  • Should you wish to utilize the “Contact Us” feature (of other similar feature wherein you provide your contact information), the Company will collect the user data that you provide.

Uses of Information

  • The Website does not sell or rent your personal information to third parties.
  • The Company will not send you any unsolicited information, including emails, regarding any commercial offers or advertisements unless requested by you.
  • We use information about you to fulfill your requests and may use it to administer various programs, provide services, and for other business purposes.
  • Your personal information, should you provide it, may be shared with current or future Driver Pipeline entities or subsidiaries.
  • In some circumstances, the Website may share your information with certain third parties to perform services on our behalf.

Your Choices

You may choose to:

  • Stop receiving e-mail, direct mail, and telephone marketing communications, if any, that may be sent out by the Company.
  • Update and correct your personal information.

Important Information

  • We do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical.
  • The Website values our relationship with our customers, and we are committed to responsible information-handling practices. Please read our entire Privacy Policy.

How to Contact Us

Phone: (214) 638-7131
Address: 1200 N. Union Bower Rd., Irving, Texas 75061

Website’s Privacy Policy

The websites owned or operated by Driver Pipeline, and/or www.driverpipeline.com and any of our subsidiaries or related companies, unless that site has its own privacy policy; if it does, that policy applies.

  • The Website’s mobile app, if any.
  • Information we collect in any form through this Website, in any communications (including but not limited to social media postings, emails, text messages and/or blog posts) events under the Website’s name

Externally linked sites are not under the control of Driver Pipeline. Therefore, Driver Pipeline is not responsible or liable for the contents of any linked site or any link contained in a linked site. Links are provided to you as a convenience, and the inclusion of any link does not imply the endorsement of the site by Driver Pipeline.

What We Collect

In general, you can visit our website without revealing any personal information about yourself. We do not collect personal information (such as your name and contact details) when you visit this website unless you voluntarily submit the data using one of the forms available for a specified purpose (for convenience, “Contact Us Pages”) and give your consent to the collection and use of that data for the specified purposes.

On Contact Us Pages, we may collect personal information about you including, for example, your name, address, email address, phone number, facsimile number, company name, company address, etc. Should we elect to do so in, we may collect this information if you sign up to receive periodic newsletters, information, or recommendations via email from one or more of our information sources contained on the Website or through a Contact Us Page. We also may collect this information if you register to participate in any seminar, conference, or event that the Company has organized.

To the extent that any subscription is offered or provided, we may use the information you provide us to evaluate the level of interest in particular topics or to contact you to ask whether you wish to receive additional information about the Company or other related materials. The Contact Us Pages concerning specific blogs, publications, events, or activities in which you are interested might provide additional information concerning how we use your data for that particular purpose and might have a box for you to click to provide your consent to the processing of your data by us, including by personnel and on servers located in the United States. Unless we are subject to other legal obligations, we will use any personal data that you provide only for the purposes for which you give your consent.

In addition to the uses of your personal data indicated on the Contact Us Pages, unless otherwise restricted, we also may use your personal data to:

  • respond to requests, enquiries, or complaints received from you;
  • communicate with you about our Website and our services;
  • invite you to events;
  • send you marketing materials you have asked to receive;
  • audit and monitor this website and make improvements to it.

Some web pages created by the Company or available on www.driverpipeline.com may use 'cookies', which are small text files that may be placed on your hard disk for record-keeping purposes. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Furthermore, a cookie in no way gives us access to your computer. The use of cookies is an industry standard. You can read more in our full cookie policy here.

We collect and store information you provide through our digital properties and in our store(s).  The information we collect from you includes things like:

  • Name
  • Mailing address
  • E-mail address
  • Phone number

In certain situations, our website may also collect things like:

  • Location information
  • Demographic and lifestyle information (if you sign up for a registry or birthday list)
  • IMEI/UDID (a numeric identifier for your mobile device)
  • MAC address (another kind of numeric identifier for your mobile device)
  • IDFA (Apple's ID for Advertising, a randomly generated number, which can be cleared like cookies)
  • Your responses to surveys that may be sent out from time to time.

Information from other sources

We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records and identify new customers, and provide products and services that may be of interest to you.

Information collected automatically online

We collect information about your interactions with us, including the type of device or browser you're using, your IP address, your browsing behavior while on our website, and the URLs of the websites you were at before you visited our site (these are called "referring URLs").

The Website and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base. Users can control the use of cookies at the individual browser level.

Location information

Some of our digital properties may collect your location to help you search for our Company locations or to use special mobile features that may exist now or in the future.

For any mobile application to identify your location, you must enable location services through your mobile device's settings. If you do not want the Company to collect this information or to enable these features, you can turn off location services on your mobile device. The Company has no control over your device's settings.

Reviews and other content you provide

Our website may offer publicly accessible blogs or community forums, including but not limited to “testimonials” that are entered by users on the website. Be aware that anyone who accesses these areas may read, collect, and use the information you provide. The Website is not responsible for content provided by other users or any other third parties.

How We Use the Information We Collect

  • Identifying you on our websites and our mobile app in order to customize your experience (for example, based on your purchase history or your location)
  • Fulfilling orders and requests for products, services, or information
  • Processing refunds, returns, and exchanges
  • Tracking and confirming online orders
  • Delivering products
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Processing credit card or payment information

Interest-based advertising

You can opt out of interest-based advertising from third-party providers who follow the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising at www.aboutads.info/choices.

Information retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Share Your Information

The Website does not sell, rent, or trade your personal information to third parties. We share your information only in the ways we describe herein. We may combine or share information among current or future Driver Pipeline companies, including affiliates and subsidiaries.

Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena, or other legal process. We may also share information when we believe it is necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect the Website, our customers, or others.

We may share personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. If such an event takes place, we'll notify you through e-mail (if we have your e-mail address) and/or a prominent notice on our applicable website of any change in ownership, as well as any choices you may have regarding your personal information.

How We Protect Your Information

We use a variety of information-security measures to protect your online transactions with us.

  • We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it.
  • Our digital properties use encryption technology to protect your personal information.

We are committed to protecting your information, but you can do your part. You should create a strong password and protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer and do not share your password with anyone. We cannot guarantee the security of any information you transmit to us and by using our digital properties you acknowledge that you do so at your own risk.

We take the security of our information systems very seriously and have implemented generally accepted technical standards and operational security measures to prevent unauthorized access to data and to protect the integrity of our systems. These protections are provided by the hosting service for the Website. We take reasonable steps to protect any personal data that you provide us online by employing appropriate security measures. Despite the security procedures we employ, you should be aware that it is impossible to guarantee the security of information that you transmit to us via the Internet. As set forth in the Terms of Use, the Website is not liable for the breach or unauthorized use of any such information in our possession or under our control.

Your Choices

You may at any time:

  • Stop receiving marketing or promotional e-mails, direct mail, phone, and mobile marketing communications if you have opted into receiving any information through a Contact Us page.
  • Update and correct your personal information.
  • Request removal of information you post on our digital properties; in some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why

To do any of these, let us know by one of these methods:

  • Provide your request and current contact information through one of the contact methods listed under "Contact" on our website

Please note: Even if we can anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the Internet.

Protecting Children's Privacy

We do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical.

Links to Other Websites

For your convenience, our website might contain links to third party websites (e.g., Twitter, Facebook, Instagram, etc.) whose information practices might be different from ours and which are governed by their own privacy procedures, policies, and security measures. For instance, we may provide links to seminars, articles, and events offered or hosted by third parties. If you choose to visit any linked websites, we encourage you to review the applicable privacy policies, data protection standards, and security procedures before you submit any information via those sites, as we have no control over data submitted to, or collected by, those third parties.

Social Media Features

Our website includes ways to interact and share using social media, through features such as the Facebook "Like" button, the "Share This" button, LinkedIn, Twitter, Instagram, and/or Snapchat or interactive mini-programs that run on our website ("widgets"). These features may collect information such as your IP address or the page you are visiting on our website and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature. You agree that the Company has no responsibility or liability regarding the use of these third-party social media entities or sites.

Privacy Policy Updates

We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

Last Updated: January 19, 2024